Accounting Associate

Job Title: Accounting Associate

Department: Accounting

Reports to: VP of Accounting/Treasurer

Job Type: Full-Time     

FLSA status: Non-Exempt

ELCO’s Expectations For All Employees

As an ELCO employee you will be responsible for understanding, practicing, and promoting ELCO’s Purpose Statement.

 ELCO will cultivate, nurture, and enhance long standing relationships with insurance professionals and policyholders by being a trusted partner providing tailored solutions to achieve financial goals.

You will demonstrate the ability to provide outstanding customer service to both internal co-workers and external insurance professional and policyholders by modeling the following traits:

• Reliability
• Accountability
• Knowledge of ELCO’s products
• Ability to create and sustain positive connections with clients
• Commitment towards continuous learning to ensure exemplary performance and high-quality work product

You will demonstrate an understanding that all successful organizations need for their employees to share pertinent information in a timely manner to the appropriate parties and constantly demonstrate that understanding.

 Position Summary:

The Accounting Associate performs a wide range of clerical, accounting and bookkeeping functions to support ELCO.

 Job Responsibilities:

• Performs bank reconciliations & G/L balance verifications
•  Assists with building and monitoring of internal accounting controls
• Vendor management
• Checks, verifies and processes payables and sets up vouchers
• Processes premium payments, additional deposits, policy loans, NSF and policy reinstatements and other policy accounting related tasks
• Assists our internal staff with:

• • Calculating tax withholdings
  • Reversal/reissuing of payments
  • Accounting corrections
• Annual and quarterly premium and municipal tax filings
• Investment transaction and reinsurance payment booking and verification
• Tracks and audits petty cash
• Run and verify daily reports
• Provide data when requested for auditing purposes
• Processes other miscellaneous transactions.
• Other duties as assigned

Success Factors:

• To be highly organized, detail oriented, able to set priorities, manage time effectively and multitask with daily interruptions
• Math aptitude
• Self-motivated, strong work ethic, positive attitude and ability to take direction
• Good verbal and written communication skills
• Quest for continuous learning, LOMA certifications encouraged
• Customer service skills

Qualifications:

• Minimum of a High school diploma, GED or equivalent skills preferred.
• Accounting/ bookkeeping experience preferred
• Demonstrated experience in navigating through complex computer systems (internal as well as Microsoft Office) with minimal assistance required
• Must be punctual, highly responsible and customer focused

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

*Physical demands: Constant use of both hands, arms reaching handling/ grasping/fingering while keyboarding, using phone, calculator, and other office equipment, writing instructions, filing and performing other administrative duties. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.   

*Work Environment: The noise level in the work environment is usually minimal.

Benefits:

• Competitive Pay

• Company contributions towards employee and dependent health, dental and life insurance plans

• Paid vacation and sick pay

• 401K Contribution

• Tuition Assistance

• Remote Work Opportunities

• 37 hour work week

Claims Processor

Job Title: Claims Processor

Department: Claims

Reports to: AVP of Claims

Job Type: {Full-Time}

FLSA status: {Non-Exempt}

ELCO’s Expectations For All Employees

As an ELCO employee you will be responsible for understanding, practicing, and promoting ELCO’s Purpose Statement.

ELCO will cultivate, nurture, and enhance long standing relationships with insurance professionals and policyholders by being a trusted partner providing tailored solutions to achieve financial goals.

You will demonstrate the ability to provide outstanding customer service to both internal co-workers and external insurance professional and policyholders by modeling the following traits:

• Reliability
• Accountability
• Knowledge of ELCO’s products
• Ability to create and sustain positive connections with clients
• Commitment towards continuous learning to ensure exemplary performance and high-quality work product

 You will demonstrate an understanding that all successful organizations need for their employees to share pertinent information in a timely manner to the appropriate parties and constantly demonstrate that understanding.

Position Summary:

A Claims Department Processor requires a broad understanding and knowledge of ELCO’s products and services. This team member builds and maintains superior customer relationships by understanding and assessing the specific needs and customizing service to meet those expectations. The person in this position will provide exceptional customer service and support to agents, policy owners, beneficiaries, co-workers and other financial firms by processing life insurance and annuity claims according to the terms and conditions outlined in the contract.

Job Responsibilities:

• A thorough knowledge of all settlement options for all the insurance and annuity contracts offered by ELCO

• Interacts, responds, and resolves customer claim requests via multiple channels including phone, email and written correspondence

• Work with agents, agency personnel, claimants, beneficiaries, medical institutions and attorneys to provide information related to the processing of life insurance and/or annuity death claims

• Investigates, research and reviews group and individual life and annuity contracts in order to ensure that accurate paperwork is prepared and sent to the proper claimant(s)

• Assist the claimants or agency personnel in collecting the necessary data, completing the appropriate forms as well as interpreting the policy/contract provisions if there should be any questions

• Analyzes complex claims documentation and correspondence to process claim transactions accurately and assists with client requests to determine appropriate outcomes.   This process entails mathematical calculations to determine correct benefit amounts as well as postmortem interest

• Participate as a team member in problem resolution and projects supporting continuous process improvement

• Stay abreast of and adhere to ELCO processes and procedures, industry changes, federal and state legislation, and regulations

• Assist in peer development

• Review daily reports

• Participate in staff meetings by providing feedback, ideas, and suggestions necessary for our continued pursuit of excellent customer service

• Other duties as assigned.

Success Factors:

• Ability to portray compassion and empathy and instill confidence verbally as well as in written form

• To be highly organized, detail oriented, able to set priorities, manage time effectively and multitask with daily interruptions

• Analytical skills necessary to make decisions and resolve conflicts

• Mathematical acumen

• Self-motivated, strong work ethic, positive attitude, and ability to take direction

• Ability to complete tasks accurately and in a timely manner

Qualifications:

• 2-3 years of insurance administration experience, preferred

• Demonstrated experience in navigating through complex computer systems (internal computer systems as well as Microsoft Office) with minimal assistance required

• Customer service experience required

• Must be punctual and highly responsible

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

*Physical demands: Constant use of both hands, arms reaching handling/ grasping/fingering while keyboarding, using phone, calculator, and other office equipment, writing instructions, filing and performing other administrative duties. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.   

*Work Environment: The noise level in the work environment is usually minimal.

Benefits:

• Competitive Pay

• Company contributions towards employee and dependent health, dental and life insurance plans

• Paid vacation and sick pay

• 401K Contribution

• Tuition Assistance

• Hybrid office/work model

• 37-hour work week

IT Manager

Job Title: IT Manager

Department: IT

Reports to: VP/CIO

Job Type: Full-Time

FLSA status: {Exempt}

ELCO’s Expectations for All Employees

As an ELCO employee you will be responsible for understanding, practicing, and promoting ELCO’s Purpose Statement.

 ELCO will cultivate, nurture, and enhance long standing relationships with insurance professionals and policyholders by being a trusted partner providing tailored solutions to achieve financial goals.

You will demonstrate the ability to provide outstanding customer service to both internal co-workers and external insurance professional and policyholders by modeling the following traits:

• Reliability
• Accountability
• Knowledge of ELCO’s products
• Ability to create and sustain positive connections with clients.
• Commitment towards continuous learning to ensure exemplary performance and high-quality work product. 

You will demonstrate an understanding that all successful organizations need for their employees to share pertinent information in a timely manner to the appropriate parties and constantly demonstrate that understanding.

Position Summary:

The IT Manager will be responsible for the strategic planning, implementation, and management of IT services and infrastructure within the organization. The ideal candidate will have a strong background in Microsoft systems and experience in the life insurance sector, ensuring our technology aligns with business goals and enhances operational efficiency.

 Job Responsibilities:

• Develop and implement IT strategies that support business objectives and enhance operational efficiency.

• Oversee the management of IT infrastructure, including servers, networks, and cloud services.

• Lead, mentor, and manage the IT team, fostering a culture of continuous improvement and professional development.

• Ensure the security and integrity of company data by implementing appropriate cybersecurity measures.

• Manage vendor relationships and negotiate contracts to ensure cost-effective procurement of IT services and products.

• Collaborate with other departments to assess technology needs and provide solutions that improve processes and workflows.

• Maintain documentation of IT policies, procedures, and system configurations for compliance and operational continuity.

• Stay current with industry trends and emerging technologies to ensure the organization remains competitive and innovative.

• Prepare and manage the IT budget, ensuring alignment with organizational goals.

Success Factors:

• Adaptability—the individual adapts to changes in the work environment, manages competing demands, and can deal with frequent change, delays, or unexpected events.

• Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.

• Strong Oral / Written communication skills. The individual is comfortable when in

• positive /negative situations, group presentations, and meetings.

• Planning/organizing— able to prioritizes, plan work activities, demonstrates effect use of time to develop realistic action plans and workflows.

• Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.

• Quality management—the individual manages continuous improvement process to improve and promote quality and demonstrates accuracy in the business.

• Safety and security—the individual actively promotes and personally observes safety and security procedures and uses equipment and materials properly.

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• 5-7 years of experience in IT management, preferably within the life insurance industry.

• Strong knowledge of Microsoft systems, including Windows Server, Active Directory, and Office 365.

• Proven experience in managing IT projects and implementing technology solutions.

• Excellent leadership and team management skills.

• Strong problem-solving abilities and attention to detail.

• Effective communication skills, with the ability to collaborate across departments.

• Relevant certifications (e.g., ITIL, Microsoft Certified: Azure Solutions Architect, PMP) are a plus.

• Experience with data management and reporting tools in the insurance sector.

• Familiarity with compliance regulations related to data security in the financial industry.

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

*Physical demands: Constant use of both hands, arms reaching handling/ grasping/fingering while keyboarding, using phone, calculator, and other office equipment, writing instructions, filing, and performing other administrative duties. Employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.   

*Work Environment: The noise level in the work environment is usually minimal.

Benefits:

• Competitive Pay

• Company contributions towards employee and dependent health, dental and life insurance plans

• Paid Time Off

• 401K Contribution

• Tuition Assistance

SQL Developer

Job Title: SQL Developer

Department: IT

Reports to: VP/CIO

Job Type: Full-Time

FLSA status: {Exempt}

ELCO’s Expectations for All Employees

As an ELCO employee you will be responsible for understanding, practicing, and promoting ELCO’s Purpose Statement.

ELCO will cultivate, nurture, and enhance long standing relationships with insurance professionals and policyholders by being a trusted partner providing tailored solutions to achieve financial goals.

You will demonstrate the ability to provide outstanding customer service to both internal co-workers and external insurance professional and policyholders by modeling the following traits:

• Reliability
• Accountability
• Knowledge of ELCO’s products
• Ability to create and sustain positive connections with clients.
• Commitment towards continuous learning to ensure exemplary performance and high-quality work product.

 You will demonstrate an understanding that all successful organizations need for their employees to share pertinent information in a timely manner to the appropriate parties and constantly demonstrate that understanding.

Position Summary:

We are actively seeking an accomplished SQL Programmer with a strong emphasis on data integration and processing expertise. The ideal candidate will play a pivotal role in implementing seamless data integration solutions for our enrollment and claims processing system. As an SQL programmer, the role will collaborate closely with our cross-functional teams to develop and maintain sophisticated data management strategies. 

Develop SQL databases and writing applications to interface with SQL databases, as well as writing and testing code. Development often consists of designing tables, storing procedures, views, functions, and reports.

 Job Responsibilities:

• Continuously exhibit and uphold company core values.

• Develop and maintain ETL packages.

• Manage monthly data loads received from various third parties.

• Create ad hoc reports for various business units.

• Facilitate the process of onboarding a new third-party interface, debugging the data.

• Learn and maintain the existing ETL interface.

Success Factors:

• Proven ability to provide excellent customer service.

• Ability to provide a positive approach and attitude.

• Adaptive learner, driven to ask questions and to learn holistic understanding of processes, systems, and the business.

• Excellent communication, organization, and time-management skills.

• Positive attitude and ability to function in a collaborative team environment.

• Perseverance and self-discipline. Ability to see things through to the end.

Qualifications:

• BS in Computer Engineering, Computer Science, or related degree program from an accredited institution.

• 5+ years of IT experience as MS SQL Server Developer.

• Industry verticals like Insurance/ Finance preferable.

• Experience in Business Intelligence in MS SQL Server Integration Services, MS SQL Server Reporting Services, and MS SQL Server Analysis Services.

• Experience in Data warehouse development; Logical and Physical Database design & development.

• Normalization and Data modeling tools like Erwin data model a plus.

• Experience in working with SSIS packages, creating jobs and linked servers for MS SQL Server.

• Experience in writing MDX queries to work with cube data’s a plus.

• Equivalent combination of education and experience.

• Experience with Microsoft Power BI and other report development packages.

• Proficiency in Developing SSIS Packages to Extract, Transform and Load (ETL) data into the Data warehouse from Heterogeneous databases such as MSSQL, Oracle, DB2, Sybase and MS Access.

• Working knowledge of Secure Coding practices.

• Experience with PowerShell or similar scripting languages.

• Skilled in Creating, Configuring and Fine-tuning MS SQL Server Integration Services (SSIS).

• Skilled in Creating and Deploying SSRS Reports on the portal for user accessibility.

• Skilled in working with DevOps platforms like Azure DevOps.

• Strong knowledge and understanding of SQL databases and Transact query language.

• Strong knowledge and of the Software Development Life Cycle (SDLC) involving Systems Analysis, Design, Development, and Implementation.

 Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

*Physical demands: Constant use of both hands, arms reaching handling/ grasping/fingering while keyboarding, using phone, calculator, and other office equipment, writing instructions, filing, and performing other administrative duties. Employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.   

*Work Environment: The noise level in the work environment is usually minimal.

Benefits:

• Competitive Pay

• Company contributions towards employee and dependent health, dental and life insurance plans

• Paid Time Off

• 401K Contribution

• Tuition Assistance